Supervision in the Hospitality Industry- AHLEI Practice Test

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A small number of people who are committed to a common purpose and common goals and who develop trust in each other through open communication is called a:

  1. Work team

  2. Social group

  3. Work group

  4. Hospitality team

The correct answer is: Work team

The term that best describes a small number of people who are committed to a common purpose and goals, while also fostering trust through open communication, is a work team. A work team is characterized by its collaborative nature, where members actively contribute their skills and insights towards achieving shared objectives. This definition highlights the importance of both commitment to a common mission and the development of trust, which is essential for effective collaboration and achieving high performance. In a work team, the dynamics are centered around setting specific goals and working cohesively, often characterized by regular communication and support among members. This synergy enhances productivity and engagement as each team member feels valued and integral to the team's success. While the other options, such as a social group or a work group, involve varying degrees of interaction and collaboration, they do not specifically emphasize the aspect of shared purpose and the depth of trust cultivated through open communication. The hospitality team option also implies a focused application but lacks the broader context of a work team that spans various industries. Thus, the definition and characteristics of a work team make it the correct choice here.