Supervision in the Hospitality Industry- AHLEI Practice Test

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Study for the Supervision in the Hospitality Industry- AHLEI Test. Use flashcards and multiple choice questions, each offering hints and explanations. Prepare thoroughly for your exam!

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After an employee improves their tardiness, when is it best to give positive reinforcement?

It's not advisable to give positive reinforcement
Wait a month or two before acknowledging improvement
The next morning the employee is on time
Discuss it at the next performance review

The correct answer is: The next morning the employee is on time

Providing positive reinforcement immediately after an employee demonstrates improved behavior, such as arriving on time, is critical for reinforcing that behavior. When recognition is timely, it helps the employee make the connection between their specific action and the positive feedback they receive. This immediate acknowledgment can strengthen their motivation and encourage them to maintain and continue improving their punctuality. Reinforcement at this time maximizes the impact of the feedback, as the employee still carries the feeling of achievement from their punctuality. It shows that management is attentive and values their effort, which can foster a supportive workplace culture and enhance employee satisfaction. In many workplace environments, recognizing improvements right away can lead to a more positive ongoing dialogue about performance and goal-setting. When positive reinforcement is delayed or reserved for periodic reviews, it may not have the same motivating effect, as the connection to the specific behavior can weaken over time.