Supervision in the Hospitality Industry- AHLEI Practice Test

How should a supervisor approach the goal-setting process with their team?

1. Set goals that are unattainable

2. Keep goals vague to avoid pressure

3. Set specific and measurable goals

4. Limit the timeline for goal achievement

The correct answer is: Set specific and measurable goals

Setting specific and measurable goals is crucial in the goal-setting process. This approach provides clarity to team members, outlining exactly what is expected of them and how their performance will be evaluated. Specific goals help in identifying precise targets, making it easier for employees to understand the desired outcome and stay focused on achieving it. Measurable elements allow for tracking progress and determine success, fostering accountability among team members. When goals are defined in a specific and measurable way, they provide motivation, as team members can see tangible evidence of their achievements along the way. This strategy aligns with best practices in management, contributing to improved performance and overall team efficiency. Moreover, when team members are clear on the expectations and criteria for success, they are more likely to engage in proactive behaviors that support the broader objectives of the organization.